I was spec'ing out a few Dell PCs today for work and saw a strange new option on their site:
Keep Your Hard Drive - $20
Yes, Dell has put a price on the security of the data on your broken hard drive. For $20 Dell will let you keep your hard drive if it fails while under warranty. Otherwise, you have to send you drive & data back to Dell so they can refurbish & resell it. Who knows how good a job Dell's refurbishment vendor will do erasing your data.
I guess this is slightly better than Apple's policy of taking your broken drive no matter what.
Making you buy this up front is pretty bogus as well, I understand how insurance works and all but Dell can't be making more than $20 on reselling the refurbished drives. Let me choose what to do when I call them with the broken drive. Either send in the drive and get a new one or give them $20 to keep the broken one.
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