Happy 2007!
A few weeks ago, the secretary/accountant/office manager person asks me if she can install Internet Explorer 7 on her PC. From what I have read, I know IE7 is much better than IE6 so I say go ahead.
The next week, she tells me Word and Excel don't work. Sure enough, they crash when I try to open them. I start to reinstall Office when I notice the "more information" link in the crash reporting screen. The link says I need to install Service Pack 3 for Office XP. After I install SP3, Word and Excel work fine. Somehow IE7 breaks pre-SP3 installs of Office XP.
Today, there was a new problem. The database that we use to store all of our jobs is on a Network Attached Storage (NAS) drive. She tried to open the database today (she hadn't needed to for a few weeks) and got a strange error message about a potential security problem with the location of the file & Access wouldn't open the database.
After about half an hour of searching in Microsoft's knowledge base I found this article. It turns out in order to open the file in Access I had to open IE7 and add the IP address of the NAS drive to IE7's "Intranet Zone" and uncheck a box in the Intranet settings. How the heck would any non-geek know to do that?
I never would have thought that IE7 would be able to break other Microsoft software so thoroughly. If you are using Office XP (AKA Office 2002 or Office 10) don't upgrade to IE7. It's not worth the potential headaches.
maybe this is the cause of my problems with keyboard locking up in word and excel after a mandatory system upgrade a few weeks ago?
Posted by: jen | January 04, 2007 at 08:34 AM
Thanks for playing The Mookie last night.
Posted by: mookie99 | January 11, 2007 at 05:13 PM